[:en]How can I reset my password?[:de]Wie kann ich mein Passwort zurücksetzen?[:ru]Что делать, если я забыл пароль?[:es]¿Cómo puedo recuperar mi contraseña?[:pt]Como eu crio uma nova senha (se eu esqueci minha senha atual)?[:he]How can I reset my password?[:]

25 Nov 2016

[:en]

In order to reset your password, please follow these steps:

1. Tap on “Log in” (on the first welcome screen, or from the “More” menu inside the app)

2. Tap on “Forgot password?”

3. Enter the email address you used to create an account with Medisafe

If the system doesn’t recognize your previous account, try to use another email, or send us an email to support@medisafe.com

[:de]

Um ihr Passwort zurückzusetzen, befolgen Sie bitte folgende Schritte:

1. Klicken Sie auf “Einloggen” (im ersten Willkommens-Bildschirm, oder innerhalb der Einstellungen).

2. Klicken Sie auf “Passwort zurücksetzen”.

3. Geben Sie Ihre Email Adresse ein, welche Sie zum anlegen Ihres Medisafe Kontos benutzt haben.

Falls das System Ihr voriges Konto nicht erkennt, versuchen sie eine andere Email Adresse zu verwenden oder senden Sie eine Email an support@medisafe.com

[:ru]

Чтобы изменить пароль, следуйте следующим шагам:

1. Нажмите на “Войти” (на экране приветствия или в настройках приложения)

2. Нажмите на “Забыли пароль?”

3. Введите email, который вы использовали при регистрации в приложении

Если система не узнает ваш email, попробуйте использовать другой email или напишите нам на адрес support@medisafe.com

[:es]

Para poder recuperar su contraseña, por favor siga los siguientes pasos:

1. Presione en “Iniciar sesión” (en la primera pantalla de inicio, o en el menú de ajustes en la aplicación).

2. Presione ‘restablecer mi contraseña’.

3. Ingrese el correo electrónico que usó al crear su cuenta de Medisafe.

Si el sistema no reconoce su cuenta, intente usar otro correo electrónico, o envíenos un email a support@medisafe.com.

[:pt]

Para criar uma nova senha, por favor siga esses passos:

1. Clique “Esqueceu sua senha?”.

2. Digite o e-mail que você usou para criar a conta do Medisafe.

3. Se o sistema nao reconhecer seu e-mail, tente outro, ou mande um e-mail para support@medisafe.com e nós tentaremos te ajudar.

[:he]

In order to reset a password, please follow these steps:

1. Tap on “Log in” (on the first welcome screen, or from the settings menu in the app)

2. Tap on “Reset password”

3. Enter your email address you used to create an account with Medisafe

If the system doesn’t recognize your previous account, try to use another email, or send us an email to support@medisafe.com

[:]

You may also like

Research

Digital Patient Engagement Data

Get the latest insights from industry leaders on how pharma can capture greater value from digital patient programs. Download the 

..Read More
Infographics

Medisafe’s Digital Companion Launch Toolkit

This free launch toolkit has the must-have answers and best practices for all eight stages of a successful digital  launch. 

..Read More
Webinars

Webinar: The Economic Impact of Digital Companions

The data is in, and savvy pharma execs see that supporting patient engagement is not only a growing strategic initiative 

..Read More

Want to Learn More?

We bring decades of experience to your challenges—and technology and solutions uniquely designed to meet your needs.